We Look Forward to Partnering With You
We look forward to partnering with you to keep your home healthy and clean. If you have a question about something you don’t see covered in our FAQ.
Still Have Questions? Our Staff Would be Happy to Assist You.
Do I need to be home during the cleaning?
Not at all. Many of our clients provide access and carry on with their day. You can trust our professional team to respect your space and leave it spotless.
What happens if I’m not satisfied with the service?
Your satisfaction is our priority. If you’re not happy with any part of the service, let us know within 24 hours — we’ll come back and make it right at no extra cost.
How often should I schedule a cleaning?
It depends on your lifestyle and space. We offer flexible options: one-time deep cleans, weekly, fortnightly, or monthly services — all customizable to your needs.
Are your cleaning products safe for kids and pets?
Yes. We use non-toxic, child-safe, and pet-friendly cleaning solutions to ensure a healthy environment for your loved ones.
How long does a typical cleaning session take?
Cleaning time varies depending on the size and condition of your property. On average, a standard house clean takes between 2 to 4 hours.
Can I request specific tasks or areas to be cleaned?
Absolutely. We encourage you to share any specific requests or focus areas in advance. We’ll tailor the service to match your exact preferences.
Do you offer emergency or same-day cleaning services?
Yes, we do our best to accommodate urgent requests. Contact us directly for availability, and we’ll try to fit you in as quickly as possible.
What payment methods do you accept?
We accept a variety of payment options including cash, bank transfers, and secure online payments. Invoices are provided for all services.